Returns & Exchanges

We offer a 30-day satisfaction guarantee on all Raycon products to ensure you have the best audio experience possible. If you are not completely satisfied with your purchase, you can return your items for a full refund or exchange within 30 days of the delivery date.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to start the process.

• 2.
  Print Your Label

  Select the items you wish to return and download your prepaid shipping label provided by our system.

• 3.
  Pack Your Gear

  Securely pack your Raycon products in their original packaging, including all accessories and cables.

• 4.
  Ship and Refund

  Drop off the package at any authorized carrier location; your refund will be processed within 5-7 business days of receipt.